Return Policy

Introduction

This Return Policy outlines the terms and conditions for returns, refunds, cancellations, and service modifications for services provided by Skryxellkhakryon. Please read this policy carefully before booking any of our services.

Service Consultations

All styling consultations and services are provided on a non-refundable basis once the service has been completed. This includes wardrobe audits, capsule wardrobe creation, personal shopping assistance, special event styling, and color and silhouette analysis services.

If you need to reschedule or cancel a consultation, please contact us at least 48 hours in advance. We understand that circumstances may change, and we will work with you to find a suitable alternative appointment time.

Cancellation Policy

If you cancel a scheduled consultation more than 48 hours before the appointment, you may reschedule without penalty or receive a full refund of any deposit or payment made. We appreciate advance notice as it allows us to offer the time slot to other clients.

Cancellations made less than 48 hours before the appointment may be subject to a cancellation fee of up to 50% of the service cost. This fee helps cover the costs associated with reserving your appointment time and preparing for your consultation.

No-shows (failure to appear for a scheduled appointment without prior notice) will result in forfeiture of any deposit or payment made and may require full payment before booking future appointments.

Refund Eligibility

Refunds for services are considered on a case-by-case basis. If you are not satisfied with a service, please contact us within 7 days of service completion to discuss your concerns. We are committed to ensuring client satisfaction and will work with you to address any issues.

To be eligible for a refund consideration, you must:

• Contact us within 7 days of service completion
• Provide a detailed explanation of your concerns
• Allow us the opportunity to address and resolve the issue

Refunds, if approved, will be processed within 14 business days and will be issued to the original payment method used for the transaction.

Service Modifications

If you wish to modify your service package after booking, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability and scheduling constraints.

Modifications may include:

• Changing the date or time of your appointment
• Upgrading or downgrading your service package
• Adding additional services to your existing appointment
• Changing the location of your consultation (if applicable)

Any price differences resulting from service modifications will be handled on a case-by-case basis. Upgrades may require additional payment, while downgrades may result in a partial refund or credit toward future services.

Gift Certificates and Vouchers

Gift certificates and vouchers are non-refundable but may be transferred to another person with our prior approval. Gift certificates and vouchers must be used within the validity period specified at the time of purchase. Expired certificates and vouchers cannot be extended or refunded.

Force Majeure

In the event of circumstances beyond our control, including but not limited to natural disasters, pandemics, government restrictions, or other force majeure events, we reserve the right to reschedule or cancel appointments. In such cases, we will work with you to find alternative arrangements, and refunds will be considered on a case-by-case basis.

Dispute Resolution

If you have a dispute regarding our services or this Return Policy, we encourage you to contact us directly to resolve the matter. We are committed to working with you to find a satisfactory resolution. If we cannot resolve the dispute directly, you may seek resolution through appropriate legal channels.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the modified policy.

Contact Us

If you have questions about our return policy or need to request a refund, reschedule a service, or modify your appointment, please contact us at info@skryxellkhakryon.world or using the contact information provided on our contact page. We aim to respond to all inquiries within 2 business days.

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